ISM: 23.–25.04.2023 #ISMCOLOGNE

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Important information for ISM exhibitors

Current status February 2023 - subject to change

Due to the current situation, the information for exhibitors on this page will be updated regularly and published on our homepage.


Security advice/theft prevention

So that you can concentrate fully on your business during your stay, we will be happy to give you some safety instructions in advance. Koelnmesse has taken numerous measures to ensure security on the exhibition grounds. In order to prevent criminal acts such as theft, however, your cooperation is also crucial. Below you will find information on how to protect your property effectively:

During construction:

  • All hall doors are expected to be opened
  • Are goods and stand construction elements brought in and out
  • Is it not possible to control the movement of goods in the hall


  • Leave valuables in the hotel or wear them on your body and do not deposit them anywhere
  • Decorate the stand, but bring expensive goods/individual items if possible only on Sunday morning

During the fair:

  • Does Koelnmesse provide general hall surveillance
  • This does not include special surveillance of individual stands
  • Include valuables overnight, take them with you to the hotel, order a security guard for your own stand and take out appropriate insurance.

Accommodation and your stay in Cologne

During your stay in Cologne outside the ISM please find a map of Cologne and several proposals for restaurants, bars, sights etc on our page trade fair city of Cologne.

Book up to 5 rooms in selected partner hotels directly and conveniently online in our hotel booking system.

Our hotel service team will be happy to provide you with an individual offer for your group request from 6 rooms or more .


Please conduct any possible demonstrations in such a way that your neighbors are not subjected to any acoustic disturbance. Please check also point 5.13 of our Technical Guidelines (.pdf) for detailed information.

Waste disposal

The exhibitors are responsible for the proper and environmentally compatible disposal of waste produced during the construction, operation and dismantling of the stands. Under “Waste disposal” in the order media of service shop a cleaning company can be authorized by Koelnmesse to be commissioned to provide waste disposal services. Non-disposed waste will be charged at the exhibitor’s expense.

Opening hours ISM

For visitors:
23.-25.04.2023: 9:00 a.m.–6:00 p.m.

For exhibitors:
23.-25.04.2023: 8:00 a.m.–7:00 p.m.

Promote your participation

Ticket codes to invite your customers

Show your appreciation and invite your customers with a free ticket code to ISM. Please order the complimentary visitor codes online in the ISM Service shop .

Press information

Publish all company-relevant information in the online press compartment six weeks before the start of the trade fair. The contents can be continually updated and can be accessed worldwide for up to 12 weeks after the fair.

The perfect complement is the real press compartment in the press center. Here you have exclusive access to the attending journalists. You can book the press compartment package online or via the service shop .

Advertising materials/ Advertising space

Be sure to put your company in the spotlight before ISM begins. Keep your customers informed and attract visitor’s attention with online and print advertising materials which you can order in the media shop. In addition to online and print advertising materials, you can also book a logo in the exhibitor search or a banner in the ISM app.

With the production, processing, design and advertising of the online and mobile marketing is responsible: NEUREUTER Fair Media GmbH.


Tel. +49 201 36547-212
Write an e-mail

For your advertisement on the fairground or on advertising surfaces in the hall please contact

Promotion and publicity outside your stand space

Please note that you are not authorized to promote your products or make any publicity for your company outside your designated stand(s) (e.g. in or in front of the halls, on the parking lots or entrance areas).

Service shop

Order deadline 20.04.2023


In order to ensure a smooth build up, please make your orders for suspension points, electricity, compressed air, water, etc. until the 20.04.2023 in the service shop. This increases the predictability and improves the control capabilities of the affected service providers before they are build up for the [Messe].


Tel.: +49 221 821-3500

Write an e-mail

Within the service shop, you have the possibility to book various Koelnmesse services online, for example electrical and water installations, parking permits and furniture.

You will receive further information shortly by separate e-mail.

Go to the service shop

Stand construction & logistics

Stand construction

Please note that the rental fee for stand area does not include the costs for any constructions. It is the price for the raw space. If you need stand construction you can order stand packages via the stand configurator online, too.


Please pay attention to our Traffic Guidelines , which you can find on our homepage from November. Here you will find important information on assembly and dismantling, directions, closures and changed traffic routing around the exhibition grounds as well as contacts for freight forwarders. Please also inform your transport and stand construction companies.

If you have any questions regarding traffic and logistic, please contact our service team:

Telephone +49 221 821-2097

Write an e-Mail

Storage space

Additional storage space in the hall can be ordered against a fee. If you need storage space, please contact Mrs. Claudia Majchrowicz via e-mail .

Maximum overall height

The maximum overall height of stand structures and inclusive advertising may not exceed 4.50 meters. In individual cases, depending on constructional and technical issues, a stand height going beyond 4.50 meters can be agreed upon request by Koelnmesse. In this case please send all plans 6 weeks before the show for approval to . Structures on the boundaries of neighboring exhibitors may not have advertising/promotional material above 2.50 meters. Please also note the Technical Guidelines (.pdf) .

Heavy and bulky goods

The transport of vehicles, machines etc. over 3.000 kg or 20 kN per m² in the exhibition halls is only permitted after prior notification of the exhibition facilities – technical issues department.

For any help required, please contact phone tel. +49 221 821-3666, e-mail:

Build up and dismantling times

Build up times:
20.04.2023, 08:00 a.m. - midnight
21.04.2023, midnight - midnight
22.04.2023, midnight - 8:00 p.m.

Dismantling times:
25.04.2023, ab 6:00 a.m. - midnight
26.04.2023, midnight - midnight
27.04.2023, 07:00 a.m. – 6:00 p.m.

Important trade fair preparations

Exhibitor passes for stand personnel/Work passes for stand build up and dismantling of stand

Under the menu item "Tickets" in the Service Shop, you can independently order and send out your free quota of exhibitor, assembly and dismantling passes as well as visitor ticket codes. You can also purchase additional ticket codes here. Furthermore, you can gain a fast and clear overview of how many of your visitor tickets have been redeemed and export the corresponding visitor data.

To the Service Shop

In order to be able to ensure the officially required tracking in case of infections, all tickets will be sent exclusively online. There will be no box office sales. Please pass the codes on to your employees, colleagues and stand constructors, who must then redeem the codes in the ticket store using their personal e-mail address. The ticket will be integrated into the ISM app after the code has been redeemed. Please download the

ISM app onto your smartphone. The app is available for iPhone/iPad and Android in the App Shop.

Stand invoice - Urgently adhere to payment terms

We kindly request that you check whether your invoices have already been settled, as punctual payment of the stand rental fee is a prerequisite for accessing your stand.

Exhibitor services on-site

Claudia Majchrowicz

Claudia Majchrowicz
Sales Manager
Tel. +49 221 821-3899
Fax +49 221 821-3340
Write an e-mail

Tyhardi Winter

Tyhardi Winter
Sales Manager
Tel. +49 221 821-2712
Fax +49 221 821-3340
Write an e-mail

Service Centre

Your exhibitor contact point will be available to answer all your organizational questions. You can reach us from 18.04.2023 in the Service Center East.